As I travel extensively around the Americas I am always overwhelmed with the creativity (and generosity) of our hotels with the amenities they send me.
During a recent visit to FSR Whistler, the team totally “got me right” with this amazing setup.
1. It was relevant — bottled cocktails are the rage in bars these days.
2. They “recognized me” by personalizing each cocktail with my name.
3. They gave me something I could take home without having to check my bag.
It also drew attention to their great mixology program, and had I been a regular customer I'd have been intrigued to visit the bar rather than going off property.